Returns & exchanges
We make it easy
Your satisfaction matters to us. If something isn't right, we'll make it right — simply and without fuss.
Our Policy
All sales at The Tiny Edit are final. We do not accept returns, exchanges, or cancellations once an order has been placed and confirmed.
We know that’s a firm line and we hold it because every product is quality-checked before it leaves us. We put the same care into what we send you that you put into choosing it.
The One Exception: Damaged or Defective Items
If your order arrives damaged or with a manufacturing defect, we will make it right,” no questions asked”.
To raise a claim:
1. Report within 48 hours of delivery.
2. Email us at thetinyeditatelier@gmail.com with your order number and a short description of the issue.
3. Attach clear photos or a short video showing the damage or defect.
Once we review and confirm the issue, we’ll arrange a replacement or store credit at our discretion.
> Claims raised after 48 hours of delivery, or without supporting photos/video, will not be eligible.
What Is Not Covered
– Change of mind or incorrect size/colour ordered
– Minor variations in colour due to screen display differences
– Damage caused after delivery (drops, misuse, incorrect washing)
– Items purchased during a sale or at a discounted price
Order Cancellations
Orders cannot be cancelled once placed. Please review your cart carefully before checkout.
Questions?
Write to us at thetinyeditatelier@gmail.com, we’re happy to help with anything that falls outside the above.