Frequently asked questions

Questions, answered

Everything you need to know about our products, orders, and policies. Can't find what you're looking for? We're always happy to help.


Last updated: July 2026

Orders & payment

How do I place an order?

Simply browse our collection, select your preferred colour and quantity, and click “Add to cart”. Proceed to checkout, enter your delivery details, and choose your payment method. You will receive an order confirmation email within minutes.

What payment methods do you accept?

We accept all major credit and debit cards, UPI (GPay, PhonePe, Paytm), net banking, and cash on delivery (COD). All online payments are processed securely via Razorpay.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order may already be packed for dispatch. Please contact us immediately at hello@thetinyeditatelier.com if you need to make changes.

Is cash on delivery available?

Yes, COD is available across most pincodes in India on orders up to ₹9,999. A ₹49 handling fee applies. Please have the exact amount ready at the time of delivery.

Do you have discount codes?

Yes! Sign up for our newsletter to receive 10% off your first order. We also run seasonal promotions — follow us on Instagram @thetinyeditatelier to stay updated.

Products

What fits inside The Compact Diaper Bag?

The Compact is designed to fit: 4–6 diapers, a pack of wipes, a standard 250ml feeding bottle (insulated pocket), one change of clothes, a small changing mat, your phone, keys, and a small wallet. It holds more than it looks — that’s by design.

What is the bag made of?

The exterior is premium vegan leather — durable, water-resistant, and easy to wipe clean. The interior lining is a soft, wipeable fabric. All hardware (zippers, clips, rings) is gold-toned and corrosion-resistant.

How heavy is the bag when empty?

The Compact weighs approximately 480g when empty — lighter than most conventional diaper bags, and designed to be comfortable whether worn crossbody or on the shoulder.

Is the bag stroller-compatible?

Yes. The Compact comes with a stroller clip that attaches securely to most standard stroller handles. It also includes adjustable shoulder and crossbody straps.

When will the Caramel colourway be available?

The Caramel colourway is expected to launch in Q1 2025. Join the waitlist on our product page and you’ll be the first to know — with priority access and an early-bird offer.

Still have a question?

We're happy to help. Reach out and we'll get back to you within 24 hours.